Your teams retype the same data
A quote approved in the CRM becomes an order in the ERP, then an invoice in a third tool. At every step somebody copies it across. At every step an error can slip through — and reach the customer.
One hour with a developer who has thirty years of production code behind him — not with a salesperson. By the end you will know what to automate, what it takes technically and where to start.
If one of them sounds familiar, there is something to automate — and the audit exists to work out which one to tackle first.
A quote approved in the CRM becomes an order in the ERP, then an invoice in a third tool. At every step somebody copies it across. At every step an error can slip through — and reach the customer.
Purchase orders as PDFs, customer emails, supplier invoices: somebody opens them, reads them, pulls out the information and keys it in elsewhere. Hours every day, on work nobody wants to own.
Management knows it has to happen. What is missing is which process to take on first, what it means for the information system, and what budget to put behind it without backing the wrong one.
We start from the tools you already run and the way you actually work, not from a catalogue of solutions.
Time spent, error rate, turnaround. Orders of magnitude you can check against your own figures.
What your ERP, CRM and databases genuinely allow: available interfaces, data quality and accessibility, and the constraints your current vendors impose.
GDPR, confidentiality of data sent to a model, vendor lock-in and the cost of switching later.
Where to start, why that one rather than another, and an indicative budget and duration for the first piece of work.
Most AI projects fail at integration, not at the demo. That is precisely the work we have been doing for thirty years.
Line-of-business applications, CRMs, maintenance contracts, ERP integration. We know what an information system tolerates, and where an automation breaks once it meets real volumes.
A French company based in Marseille. We travel to your offices across Provence-Alpes-Côte d'Azur, which often beats a video call for watching a process as it really runs.
The person who runs the audit is the person who will write the code. Fewl carries professional indemnity insurance.
An AI agent wired into the agency's CRM and applicant tracking system scores every incoming profile — match score, summary, tailored opening line — and drafts follow-ups for candidates who went quiet. Messages go into a queue: nothing is sent without human approval, every action is logged and reversible, and the agent's permissions are capped server-side so it cannot step outside the scope it was given.
[TO COMPLETE: a second anonymised client example, with a measured gain.]
A handful of fields, five minutes. We come back to you within one working day to agree a slot.
By video call, or at your offices if you are in south-east France. You show us your tools and your processes, we ask questions.
Within 5 working days, by email. What you do with it is entirely up to you, including nothing.
Yes, with nothing expected in return: one hour of discussion and a written report, with no purchase required. It is how we qualify projects — we would rather spend an hour understanding your situation than send a proposal blind. If AI is not the right answer to your problem, the report will say so.
No. The person who knows the process best matters more than the person who knows IT best: what we need is to understand how the work actually gets done. If you have an IT manager or a regular supplier, having them in the room helps without being essential — we will come back to them on integration questions.
During the audit, no: we discuss your processes and handle none of your data. For a project it depends on the architecture chosen, and that is one of the things the audit settles. Depending on the case: a provider with a contractual commitment not to train on your data, European hosting, or an open model running on a machine you control. Each option carries a different cost and quality level; we set out the trade-off rather than choosing for you.
The audit makes sense from about ten employees upwards, once there is a repetitive process and tools already in place — ERP, CRM, accounting, sales management. We mostly work with companies of 10 to 500 people. Below that, the right answer is often simpler and cheaper than AI, and we will tell you so rather than sell you something else.
Nothing, if that is your decision: the report is yours and you owe us nothing. If you want to move forward, we quote the first piece of work at a fixed price against an agreed specification. Most of our clients start with a deliberately narrow scope, measure the result over a few weeks, then extend.
Five minutes to fill in. We reply within one working day to agree a slot.
Thank you. We will come back to you within one working day, at the address you gave, to agree an hour-long slot. If it is urgent, email us directly at hello@fewl.me.